Do you understand enough about the law of tort?

Do you know how problems can arise?

  • Do you understand your obligations, risks?

Are you happy with your risk management policy?

  • As a customer
  • As a shop owner or manager

Would this help you reconsider?

  • How you approach risk management process and policy?
  • Training of staff
  • Email policy

Course contents

  1. What is the nature of tort?
    • Key elements
  2. Types of torts
    • Negligence
    • Occupiers' Liability
    • Professional Indemnity
    • Trespass
    • Defamation
    • Personal injury
  3. Duties owed
    • Fault based liability
    • Strict liability
    • Vicarious Liability
  4. Other liabilities
    • Statutory breach
    • Common law duties
    • Civil liability
    • Criminal liability
  5. Defences
    • Volunteering
    • Contributory negligence
    • Criminal acts of victim
  6. Penalties/damages
  7. Case Study
  8. 8. Risk management procedures
    • Systematic approaches
    • Internal controls
    • Review the processes
    • Proactive approach

The speaker is Barrie Goldstone LLB, LLM, DipPL, Barrister


Who should attend?

Anyone who has to communicate a message to others

Anyone who shops!
Dates: Future dates to ba a announced.

Cost: £350 + Vat.

Location Central London, minimum 10 delegates max 30 delegates.

Enquiry form

If you would like to book paces for this course, or to sak for further information, please either fill in this form, send email to info@rogerwoolley.co.uk, telephone, fax, or write to the address below.

Contact information
Course date required  


Contact details:

Roger Woolley FCIS
Woolley & Associates
Coppelia Road, Blackheath, London SE3 9DB

Fax: 020 8852 8255
Phone: 020 8852 8260

e-mail info@rogerwoolley.co.uk

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