Do yoy understand enough about contract law ?

Do you know how problems can arise?

  • Do you understand your rights?
  • Do you understand the vendor's rights
  • Do you understand the rules relating to buying on the internet?

Are you happy with the clarity of

  • Terms and conditions and their effect
  • The redress you have

Would this help you reconsider ?

  • How you approach purchasing goods and services
  • How you pay for them
  • What records you keep

Course contents

  1. What is a contract - key elements?
    • Creating a valid contract
    • Terms and conditions, exemptions
  2. Negotiating or contracting?
  3. Consumer protection and Sales of Goods and Services
  4. What are the implications of buying on the internet?
  5. Problems - the goods or services are faulty - what are the remedies?
    • Refund
    • Repair
    • Replacement
    • Credit note
    • What evidence do I need to produce to the provider?
  6. Sales - particular aspects and problems, pricing refunds etc.
  7. What are the differences if I bought a
    • bed , car, computer, clothing
    • haircut, holiday, meal
  8. General tips on contractual matters in the shopping mall

The speaker is Barrie Goldstone LLM, LLB DipPL, Barrister


Who should attend?

Anyone who shops!

Dates: Future dates to be announced.

Cost: £350 + Vat = £411.25

Location: Central London, Minimum 10 delegates max 30 delegates.

Enquiry form

If you would like to book places for this course, or to ask for further information, please either fill in this form, send email to info@rogerwoolley.co.uk, telephone, fax, or write to the address below.

Contact information
Course date required    


Contact details:

Roger Woolley FCIS
Woolley & Associates
Coppelia Road, Blackheath, London SE3 9DB

Fax: 020 8852 8255
Phone: 020 8852 8260

e-mail info@rogerwoolley.co.uk

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