Do you understand enough about contract law and tort?
Do you know how problems can arise?
- Do you understand your rights?
- Do you understand the vendor's rights?
- Do you understand the rules relating to buying on the internet?
- Do you understand your obligations and risks?
Are you happy with the clarity of
- Terms and conditions and their effect?
- The redress you have?
Are you happy with your risk management policy?
- As a customer?
- As a shop owner or manager?
Would this help you reconsider ?
- How you approach purchasing goods and services
- How you pay for them
- What records you keep
Would this help you reconsider?
- How you approach risk management process and policy?
- Training of staff
- Email policy
Course contents
Combines the leading points of our Contracts and Torts courses.
Contract:
- What is a contract - key elements?
- Creating a valid contract
- Terms and conditions
- Exemptions
- Negotiating or contracting?
- Consumer protection and Sales of Goods and Services
- Implications of buying on the internet
- Faults and remedies:
- Refund
- Repair
- Replacement
- Credit note
- What evidence do I need to produce to the provider?
- Sales problems: pricing, refunds etc.
- The differences: Examples:
- a bed , car, computer, clothing
- a haircut, holiday, meal
- Tips on shopping contracts
Tort:
- What is the nature of tort?
- Key elements
- Types of torts
- Negligence
- Occupiers' Liability
- Professional Indemnity
- Trespass
- Defamation
- Personal injury
- Duties owed
- Fault based liability
- Strict liability
- Vicarious Liability
- Other liabilities
- Statutory breach
- Common law duties
- Civil liability
- Criminal liability
- Defences
Volunteering
Contributory negligence
Criminal acts of victim - Penalties/damages
- Case Study
- Risk management procedures
- Systematic approaches
- Internal controls
- Review the processes
- Proactive approach
The speaker is Barrie Goldstone LLM, LLB DipPL, Barrister
Who should attend?
- Company Secretaries
- Managing Directors
- Risk Managers
- Legal Advisors
- Finance Directors
- Insurance Managers
- Chief Executives
- Accountants
Anyone who shops!
Forthcoming Dates: To be announced.
Cost: £400 + £70.00 vat = £470.00
Location: Central London, Minimum 10 delegates maximum 30 delegates.